{"id":1537,"date":"2023-08-01T12:01:12","date_gmt":"2023-08-01T10:01:12","guid":{"rendered":"https:\/\/ileave.crealogica.eu\/frequent-questions\/"},"modified":"2023-10-30T12:44:33","modified_gmt":"2023-10-30T11:44:33","slug":"frequent-questions","status":"publish","type":"page","link":"https:\/\/ileave.es\/en\/frequent-questions\/","title":{"rendered":"Frequent questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1537\" class=\"elementor elementor-1537 elementor-81\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-135fbd16 elementor-section-height-min-height elementor-section-items-stretch elementor-hidden-desktop elementor-section-boxed elementor-section-height-default\" data-id=\"135fbd16\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-1200ba0c\" data-id=\"1200ba0c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-11f53caa elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"11f53caa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Solve your<br \/> doubts with<br \/>ileave<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-323c9fa4\" data-id=\"323c9fa4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2dce5802 elementor-section-height-min-height elementor-section-items-stretch elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default\" data-id=\"2dce5802\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-1d282245\" data-id=\"1d282245\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-85d764a elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"85d764a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Solve your<br \/> doubts with<br \/>ileave<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-57787f45\" data-id=\"57787f45\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-38e9d379 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"38e9d379\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-ae5737f\" data-id=\"ae5737f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-de9933e\" data-id=\"de9933e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ad2044c elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"ad2044c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">We collect the most common queries for you.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cfc105 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5cfc105\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">We offer you information about the benefits, services, and processes related to ileave. Our aim is to simplify the process of obtaining information, saving you time and effort in searching for answers.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-b66cc8e\" data-id=\"b66cc8e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3af1e98 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3af1e98\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9e295a2\" data-id=\"9e295a2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-88d78c5 elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs\" data-id=\"88d78c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1431\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1431\" aria-expanded=\"false\">Login \/ Registration<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1432\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1432\" aria-expanded=\"false\">Register<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1433\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1433\" aria-expanded=\"false\">Profile<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1434\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1434\" aria-expanded=\"false\">Notifications<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1435\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1435\" aria-expanded=\"false\">Others<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1431\" aria-expanded=\"false\">Login \/ Registration<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1431\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1431\" tabindex=\"0\" hidden=\"false\"><section id='' \n                class='helpie-faq accordions faq-toggle' \n                data-collection='' \n                data-pagination='0' \n                data-search='0' \n                data-pagination-enabled='0'\n                role='region'\n                aria-label='FAQ Section'\n                aria-live='polite'><form class=\"search\" onSubmit=\"return false;\"><div class=\"search__wrapper\"><input type=\"text\" class=\"search__input\" aria-label=\"Search\" role=\"searchbox\" placeholder=\"Write your question here...\"><span class=\"search__icon\"><svg class=\"svg-icon--search\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 22 22\">\r\n                        <g fill=\"none\" stroke=\"#171717\">\r\n                            <path stroke-linecap=\"square\" stroke-width=\"2\" d=\"M18.5 18.3l-5.4-5.4\"\/>\r\n                            <circle cx=\"8\" cy=\"8\" r=\"7\" stroke-width=\"2\"\/>\r\n                        <\/g>\r\n                    <\/svg><\/span><\/div><div class=\"search__message\"><\/div><\/form><article class=\"accordion \"><div class='helpie-faq-row'><div class='helpie-faq-col helpie-faq-col-12' ><ul><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-1568\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-1568\"\r\n                data-id=\"post-1568\" \r\n                data-item=\"hfaq-post-1568\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">I don&#8217;t remember the email address I registered with<\/div><\/div><div id=\"accordion-content-post-1568\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-1568\"\r\n                style=\"background:transparent;\"><p><\/p>\n<p>If you don&#8217;t remember the email address you used to register with ileave, please follow the steps below:<\/p>\n<p><\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-1566\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-1566\"\r\n                data-id=\"post-1566\" \r\n                data-item=\"hfaq-post-1566\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">I want to log in to ileave without registering<\/div><\/div><div id=\"accordion-content-post-1566\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-1566\"\r\n                style=\"background:transparent;\"><p><\/p>\n<p>It is not possible to join ileave without registering and logging in. We are sure you will have a great experience with ileave. But if you have any doubts, please contact us at: soporte@ileave.es<\/p>\n<p><\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-1563\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-1563\"\r\n                data-id=\"post-1563\" \r\n                data-item=\"hfaq-post-1563\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">I can&#8217;t remember my password<\/div><\/div><div id=\"accordion-content-post-1563\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-1563\"\r\n                style=\"background:transparent;\"><p><\/p>\n<ol class=\"wp-block-list\"><\/p>\n<li>Make sure your username and password are spelled correctly.<\/li>\n<p><\/ol>\n<p><\/p>\n<p><\/p>\n<p>2. Make sure that you have not used predictive text to fill in the username and password fields and that you have not left any spaces.<\/p>\n<p><\/p>\n<p><\/p>\n<p>3. If it still doesn&#8217;t work, select the &#8220;Forgot your password?&#8221; option below the button and follow the instructions.<\/p>\n<p><\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-1561\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-1561\"\r\n                data-id=\"post-1561\" \r\n                data-item=\"hfaq-post-1561\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">I can&#8217;t log in<\/div><\/div><div id=\"accordion-content-post-1561\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-1561\"\r\n                style=\"background:transparent;\"><p><\/p>\n<p>Make sure you have entered your email and password correctly.<\/p>\n<p><\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-1559\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-1559\"\r\n                data-id=\"post-1559\" \r\n                data-item=\"hfaq-post-1559\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">It tells me that the emails are not the same and they are.<\/div><\/div><div id=\"accordion-content-post-1559\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-1559\"\r\n                style=\"background:transparent;\"><p><\/p>\n<p>Make sure there are no spaces at the end of the email you have entered, check that it is all written the same and do not use predictive text to fill in this section.<\/p>\n<p><\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/article><\/section><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1432\" aria-expanded=\"false\">Register<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1432\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1432\" tabindex=\"0\" hidden=\"hidden\"><section id='' \n                class='helpie-faq accordions faq-toggle' \n                data-collection='' \n                data-pagination='0' \n                data-search='0' \n                data-pagination-enabled='0'\n                role='region'\n                aria-label='FAQ Section'\n                aria-live='polite'><form class=\"search\" onSubmit=\"return false;\"><div class=\"search__wrapper\"><input type=\"text\" class=\"search__input\" aria-label=\"Search\" role=\"searchbox\" placeholder=\"Write your question here...\"><span class=\"search__icon\"><svg class=\"svg-icon--search\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 22 22\">\r\n                        <g fill=\"none\" stroke=\"#171717\">\r\n                            <path stroke-linecap=\"square\" stroke-width=\"2\" d=\"M18.5 18.3l-5.4-5.4\"\/>\r\n                            <circle cx=\"8\" cy=\"8\" r=\"7\" stroke-width=\"2\"\/>\r\n                        <\/g>\r\n                    <\/svg><\/span><\/div><div class=\"search__message\"><\/div><\/form><article class=\"accordion \"><div class='helpie-faq-row'><div class='helpie-faq-col helpie-faq-col-12' ><ul><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-1573\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-1573\"\r\n                data-id=\"post-1573\" \r\n                data-item=\"hfaq-post-1573\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">What are the registers<\/div><\/div><div id=\"accordion-content-post-1573\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-1573\"\r\n                style=\"background:transparent;\"><p><\/p>\n<p>Currently, we have the following registrations:<\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>User:<\/strong> is the person who registers in ileave to make their Social Testament.<\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>Contact:<\/strong> These are the people you add in the application so that once you die, the confidant sends the funeral details.<\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>Confidant:<\/strong> This is the person or persons (maximum three) that you trust and are close to you so that when you die they can send the funeral details and the dedications to your contacts. The confidant can also be an organisation or institution that cares for underprivileged people, homeless people, people under guardianship, etc. If you are an organisation, please contact us at contacto@ileave.es.<\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>Dedications:<\/strong> This is a text\/audio\/video that will be used to create a message to be sent to a specific contact or a group of contacts chosen by you, for example: dance group, from the residence, from your old job, friends from university, etc.<\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>Requests:<\/strong> These are the wishes and last wishes that you create for your funeral and that the confidant(s) will receive. You will decide whether you want a religious ceremony, a secular ceremony\u2026 or whether you want to be buried or cremated, for example. You can choose the text for the memorial, music for the ceremony, a photograph to preside over the funeral and any requests you would like your loved ones to make for you.<\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>Book of condolences:<\/strong> This is the book that is written for your family, to show their support and to remember you. Your friends and loved ones can write in it their words of honour, their memories of you, their words of condolence or their message of sympathy for your immediate family.<\/p>\n<p><\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/article><\/section><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1433\" aria-expanded=\"false\">Profile<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1433\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1433\" tabindex=\"0\" hidden=\"hidden\"><section id='' \n                class='helpie-faq accordions faq-toggle' \n                data-collection='' \n                data-pagination='0' \n                data-search='0' \n                data-pagination-enabled='0'\n                role='region'\n                aria-label='FAQ Section'\n                aria-live='polite'><form class=\"search\" onSubmit=\"return false;\"><div class=\"search__wrapper\"><input type=\"text\" class=\"search__input\" aria-label=\"Search\" role=\"searchbox\" placeholder=\"Write your question here...\"><span class=\"search__icon\"><svg class=\"svg-icon--search\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 22 22\">\r\n                        <g fill=\"none\" stroke=\"#171717\">\r\n                            <path stroke-linecap=\"square\" stroke-width=\"2\" d=\"M18.5 18.3l-5.4-5.4\"\/>\r\n                            <circle cx=\"8\" cy=\"8\" r=\"7\" stroke-width=\"2\"\/>\r\n                        <\/g>\r\n                    <\/svg><\/span><\/div><div class=\"search__message\"><\/div><\/form><article class=\"accordion \"><div class='helpie-faq-row'><div class='helpie-faq-col helpie-faq-col-12' ><ul><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-1586\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-1586\"\r\n                data-id=\"post-1586\" \r\n                data-item=\"hfaq-post-1586\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How can I change my profile<\/div><\/div><div id=\"accordion-content-post-1586\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-1586\"\r\n                style=\"background:transparent;\"><p><\/p>\n<p>When you log in to the application, at the top of the screen you will find the &#8220;profile&#8221; tab, where you can change your profile information and\/or change your password.<\/p>\n<p><\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-1584\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-1584\"\r\n                data-id=\"post-1584\" \r\n                data-item=\"hfaq-post-1584\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">I don&#8217;t want to fill in all the profile information<\/div><\/div><div id=\"accordion-content-post-1584\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-1584\"\r\n                style=\"background:transparent;\"><p><\/p>\n<p>It is not mandatory to fill in your profile information. However, it is important to know that if you include your telephone number and e-mail address, we can contact you more efficiently in case of any queries or unforeseen events.<\/p>\n<p><\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-1582\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-1582\"\r\n                data-id=\"post-1582\" \r\n                data-item=\"hfaq-post-1582\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How can I add, modify or delete a confidant?<\/div><\/div><div id=\"accordion-content-post-1582\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-1582\"\r\n                style=\"background:transparent;\"><p><\/p>\n<p>Go to the confidant tab, there you can first of all import a confidant from your previous contacts. Move your finger to the left and you can delete or modify it.<\/p>\n<p><\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-1580\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-1580\"\r\n                data-id=\"post-1580\" \r\n                data-item=\"hfaq-post-1580\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How can I delete my account?<\/div><\/div><div id=\"accordion-content-post-1580\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-1580\"\r\n                style=\"background:transparent;\"><p><\/p>\n<p>To delete your account, please contact us at soporte@ileave.es and explain that you want to delete your account. After an identity check, we will delete your Social Testament. We do not want your account to be deleted by mistake, so we will confirm the deletion of your account personally.<\/p>\n<p><\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-1578\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-1578\"\r\n                data-id=\"post-1578\" \r\n                data-item=\"hfaq-post-1578\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">I want to have more than one account, is it possible?<\/div><\/div><div id=\"accordion-content-post-1578\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-1578\"\r\n                style=\"background:transparent;\"><p><\/p>\n<p>Yes, you can have more than one account by registering another email address. If you have very private or secret contacts, you can set up a trusted confidant for your secret people and this way the notification will go out to family and friends with that confidant who would be notified from your main account.<\/p>\n<p><\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/article><\/section><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1434\" aria-expanded=\"false\">Notifications<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1434\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1434\" tabindex=\"0\" hidden=\"hidden\"><section id='' \n                class='helpie-faq accordions faq-toggle' \n                data-collection='' \n                data-pagination='0' \n                data-search='0' \n                data-pagination-enabled='0'\n                role='region'\n                aria-label='FAQ Section'\n                aria-live='polite'><form class=\"search\" onSubmit=\"return false;\"><div class=\"search__wrapper\"><input type=\"text\" class=\"search__input\" aria-label=\"Search\" role=\"searchbox\" placeholder=\"Write your question here...\"><span class=\"search__icon\"><svg class=\"svg-icon--search\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 22 22\">\r\n                        <g fill=\"none\" stroke=\"#171717\">\r\n                            <path stroke-linecap=\"square\" stroke-width=\"2\" d=\"M18.5 18.3l-5.4-5.4\"\/>\r\n                            <circle cx=\"8\" cy=\"8\" r=\"7\" stroke-width=\"2\"\/>\r\n                        <\/g>\r\n                    <\/svg><\/span><\/div><div class=\"search__message\"><\/div><\/form><article class=\"accordion \"><div class='helpie-faq-row'><div class='helpie-faq-col helpie-faq-col-12' ><ul><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-1591\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-1591\"\r\n                data-id=\"post-1591\" \r\n                data-item=\"hfaq-post-1591\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How often do you send notifications<\/div><\/div><div id=\"accordion-content-post-1591\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-1591\"\r\n                style=\"background:transparent;\"><p><\/p>\n<p>You will receive regular notifications with new blog articles, new features, news or updates.<\/p>\n<p><\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/article><\/section><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1435\" aria-expanded=\"false\">Others<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1435\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1435\" tabindex=\"0\" hidden=\"hidden\"><section id='' \n                class='helpie-faq accordions faq-toggle' \n                data-collection='' \n                data-pagination='0' \n                data-search='0' \n                data-pagination-enabled='0'\n                role='region'\n                aria-label='FAQ Section'\n                aria-live='polite'><form class=\"search\" onSubmit=\"return false;\"><div class=\"search__wrapper\"><input type=\"text\" class=\"search__input\" aria-label=\"Search\" role=\"searchbox\" placeholder=\"Write your question here...\"><span class=\"search__icon\"><svg class=\"svg-icon--search\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 22 22\">\r\n                        <g fill=\"none\" stroke=\"#171717\">\r\n                            <path stroke-linecap=\"square\" stroke-width=\"2\" d=\"M18.5 18.3l-5.4-5.4\"\/>\r\n                            <circle cx=\"8\" cy=\"8\" r=\"7\" stroke-width=\"2\"\/>\r\n                        <\/g>\r\n                    <\/svg><\/span><\/div><div class=\"search__message\"><\/div><\/form><article class=\"accordion \"><div class='helpie-faq-row'><div class='helpie-faq-col helpie-faq-col-12' ><ul><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-1602\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-1602\"\r\n                data-id=\"post-1602\" \r\n                data-item=\"hfaq-post-1602\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How to report an ileave failure<\/div><\/div><div id=\"accordion-content-post-1602\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-1602\"\r\n                style=\"background:transparent;\"><p><\/p>\n<p>Thank you for helping us to improve! You can report any error or suggestion by sending an email to the following address: soporte@ileave.es. Thank you.<\/p>\n<p><\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-1600\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-1600\"\r\n                data-id=\"post-1600\" \r\n                data-item=\"hfaq-post-1600\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How can I propose an improvement or feature<\/div><\/div><div id=\"accordion-content-post-1600\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-1600\"\r\n                style=\"background:transparent;\"><p><\/p>\n<p>We welcome your suggestions! Contact us by email at soporte@ileave.es<\/p>\n<p><\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-1598\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-1598\"\r\n                data-id=\"post-1598\" \r\n                data-item=\"hfaq-post-1598\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">I&#8217;m not receiving emails from ileave.<\/div><\/div><div id=\"accordion-content-post-1598\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-1598\"\r\n                style=\"background:transparent;\"><p><\/p>\n<p>If you are expecting an email from ileave and do not receive a reply within 48 hours (excluding weekends), please write to us again. Our customer support department will be happy to assist you at info@ileave.es. Please check your spam email before writing to us again.<\/p>\n<p><\/p>\n<\/div><\/li><li class=\"accordion__item \"><div class=\"accordion__header \" \r\n                id=\"accordion-header-post-1596\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-1596\"\r\n                data-id=\"post-1596\" \r\n                data-item=\"hfaq-post-1596\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How often is ileave content reviewed and updated?<\/div><\/div><div id=\"accordion-content-post-1596\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-1596\"\r\n                style=\"background:transparent;\"><p><\/p>\n<p>ileave content is continually updated and revised by our team of experts. We publish new articles on our blog offering legal and psychological content to accompany you in preparing for your bereavement, or grieving after the death.<\/p>\n<p><\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/article><\/section><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6b3b70b elementor-section-height-min-height elementor-section-items-stretch elementor-section-boxed elementor-section-height-default\" data-id=\"6b3b70b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-e79d513\" data-id=\"e79d513\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-eb5d477\" data-id=\"eb5d477\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b791807 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"b791807\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><b>You haven't found an answer?<\/b> get in touch with us<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d662c15 elementor-align-justify elementor-tablet-align-justify elementor-invisible elementor-widget elementor-widget-button\" data-id=\"d662c15\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/ileave.es\/en\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Can we help you?<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Solve your doubts withileave Solve your doubts withileave We collect the most common queries for you. We offer you information about the benefits, services, and processes related to ileave. Our aim is to simplify the process of obtaining information, saving you time and effort in searching for answers. Login \/ Registration Register Profile Notifications Others [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/pagebuilder.php","meta":{"footnotes":""},"class_list":["post-1537","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ileave.es\/en\/wp-json\/wp\/v2\/pages\/1537","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ileave.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ileave.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ileave.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ileave.es\/en\/wp-json\/wp\/v2\/comments?post=1537"}],"version-history":[{"count":28,"href":"https:\/\/ileave.es\/en\/wp-json\/wp\/v2\/pages\/1537\/revisions"}],"predecessor-version":[{"id":2473,"href":"https:\/\/ileave.es\/en\/wp-json\/wp\/v2\/pages\/1537\/revisions\/2473"}],"wp:attachment":[{"href":"https:\/\/ileave.es\/en\/wp-json\/wp\/v2\/media?parent=1537"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}